Get the opportunity to use your Dynamics 365 CRM expertise in an influential role
Are you a Microsoft Dynamics 365 CRM expert, and would you like the opportunity to take responsibility of and influence a global company’s Dynamics 365 solutions? Do you thrive in a role where you will both support, educate your colleagues and develop IT solutions?
You will join the company’s office in Warrington, which is just one of the many places where this organisation is present in the UK. They have several offices, manufacturing, construction and service sites throughout the country and in the near future the company is expecting rapid expansion within the UK – so if you would like to be part of that exciting journey, please take a look at this opportunity!
With +2500 employees in seven different countries, they are one of the leading players in the offshore wind industry. Even if they find themselves in many different locations, one thing remains the same: They prioritise team spirit and they value the close connection between their employees. They focus on financially viable and sustainable solutions that benefit future generations. Established in 2014, they are a young, diverse and ambitious organisation with an informal and dynamic environment.
As Dynamics 365 CRM (CE) Consultant, the main responsibilities are to consult and support the organisation on existing processes and solutions, as well as developing and driving new projects. The Dynamics 365 CE application is widely used throughout the organisation, which means that cooperation with the business is rather multifaceted. Also, the Resco Mobile CRM Application is widely used on tablets and phones all over the organisation and is also an area of responsibility.
To live up to the above, requirements must be gathered from a broad range of the company’s value chain and analysed in a well-structured manner. The consultant must support the business in pointing out key stakeholders with valuable input to projects and changes both internally in IT and in the business. Afterwards, the consultant is responsible for designing the solutions and deploy projects and changes of any size and complexity. If necessary, the consultant will manage handover to and cooperation with external vendors and be responsible for scoping and progress.
Owner of application support, including second line support for end users with issues regarding the use of application or current processes. A strong relationship to super users must be built and maintained to facilitate a sound governance structure.
You will be a part of a DYN365 CE/RESCO/PowerApp team where you will be the IT expert in various IT solutions – in this role with focus on:
- Dynamics 365 Customer Engagement Solutions
- Resco Mobile CRM
- Creating Design Manuals for CRM and Mobility Solutions
The ideal candidate:
- Minimum of 3 years of Dynamics 365 CRM (CE / Customer Engagement) development experience
- Minimum of 1 year experience with Resco / PowerApp
- Certified CRM Developer – Ideally but not essential
- Good Training skills – Give presentation and training to people. (Classroom and one to one training)
- Excellent English skills both oral and in writing
- Ability to transform business requirements into solution proposals
- Experience with vendor interaction
- Experience with super user engagement
Please apply if you…
…would like to work in an international and ambitious company where everyone works shoulder to shoulder every day to become the global leader in the offshore wind market. You will be part of a dedicated team in an organisation characterised by being ambitious, innovative and professional.
Work from home and flexible working is on offer as standard in this forward thinking organisation!